Returns & Exchanges
At KP Active, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day return policy on all unworn items with original tags attached. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures you get back to your workout as quickly as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Gear
Place the items in their original packaging, ensuring all hangtags are attached and the apparel is in its original, unwashed condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing